Privacy Policy

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number, and profile details you provide when creating an account.
• Pet Listings: Information about pets you list for adoption, including photos, descriptions, and health details.
• Usage Data: Information about how you interact with the Service, including pages visited, features used, and device information.
• Communication Data: Messages sent between users through the platform.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Facilitate pet adoption connections between users
• Send you notifications about your listings and messages
• Respond to your inquiries and support requests
• Monitor and analyze usage patterns to enhance user experience
• Detect, prevent, and address fraud and security issues
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• With Other Users: Profile information and pet listings are visible to other users as part of the Service's core functionality.
• With Service Providers: Third-party companies that help us operate the Service (e.g., hosting, analytics, email delivery).
• For Legal Reasons: When required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

4. Data Storage and Security

Your data is stored on secure servers with industry-standard security measures. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are small data files placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of the Service.

6. Third-Party Services

We use the following third-party services to operate and improve the platform:

• Google: For analytics and authentication services. Google's privacy practices are governed by their own privacy policy.
• AWS S3: For storing and serving user-uploaded images and media files securely.
• Firebase: For push notifications, analytics, and cloud messaging services.

These third-party services have their own privacy policies, and we encourage you to review them.

7. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct any inaccurate or incomplete personal data.
• Deletion: Request that we delete your personal data, subject to legal obligations.
• Objection: Object to the processing of your personal data in certain circumstances.
• Data Portability: Request your personal data in a structured, commonly used format.

To exercise any of these rights, please contact us at support@digitalisle.cloud.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When your data is no longer needed, we will securely delete or anonymize it.

9. Children's Privacy

KibblePaw is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly. If you believe we have inadvertently collected information from a minor, please contact us at support@digitalisle.cloud.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. By using the Service, you consent to such transfers. We take appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Service after any changes constitutes your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@digitalisle.cloud.